Key Responsibilities

Mailroom Operations

• Receive, sort, and distribute internal and external mail, packages, documents, and giveaways.
• Maintain accurate records of all incoming/outgoing items, including tracking numbers and timestamps.
• Deliver mail and packages across the workplace using established routes and schedules.
• Process outgoing mail: addressing, metering, packaging, and preparing for pickup.
• Implement security protocols to safeguard sensitive items and ensure proper storage.
• Use mailroom software, scanners, and tracking tools to improve workflow and efficiency.
• Monitor and maintain mailroom supplies, equipment, and general organization.
• Evaluate processes regularly and recommend improvements.
• Support communication with mailroom staff and report issues promptly.

Office & Kitchen Support

• Keep pantry and kitchen areas clean, organized, and fully stocked.
• Replenish supplies, clean dishes daily, and dispose of expired items.
• Track inventory levels and maintain updated records.

Administrative & Event Support

• Assist with photocopying, scanning, laminating, and filing documents.
• Help prepare meeting rooms, including furniture setup and resource preparation.
• Support office events by setting up decorations, arranging catering, and preparing layouts as needed.
• Report maintenance or repair issues to the technician or facility manager.

Requirements

• Entry-level experience; willingness to learn and grow in the role.
• Strong organizational and multitasking skills.
• Ability to work efficiently in a structured, fast-paced environment.
• Excellent references.
• Must be bilingual (French & English).